Privacy Policy

This Privacy Policy describes how Draycott Commercials Ltd collects, uses, and protects your personal information when you use our website and services, including trailer hire, sales (new and used), and bespoke builds. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect
   • Personal Information: We collect personal information that you provide to us, such as your name, address, email address, phone number, and payment information. This information is collected when you request a quote, book a trailer hire, purchase a trailer, or contact us through our website.
   • Usage Data: We automatically collect certain information about your use of our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, and improve our services.
   • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activity. You can control the use of cookies through your browser settings.
2. How We Use Your Information
   • Providing Services: We use your personal information to provide the services you request, such as processing trailer hire bookings, fulfilling trailer sales, and responding to your inquiries.
   • Communication: We may use your contact information to communicate with you about your bookings, purchases, and other relevant information. We may also send you promotional emails about our services, but you can opt-out of receiving these emails at any time.
   • Improving Our Website: We use usage data and cookies to analyze how our website is used and to improve its functionality and content.
   • Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
3. Sharing Your Information
   • Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
   • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
   • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
4. Data Security
   • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities.
   • However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
   • We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
   • Access: You have the right to access the personal information we hold about you.
   • Correction: You have the right to request that we correct any inaccurate or incomplete information.
   • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
   • Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in the email.
   • To exercise these rights, please contact us at [Contact Information].
7. Cookies
   • We use cookies to improve your browsing experience and personalize the content you see. You can manage your cookie preferences through your browser settings.
   • Types of Cookies:
     • Essential Cookies: These cookies are necessary for the website to function properly.
     • Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
     • Functionality Cookies: These cookies allow us to remember your preferences and provide enhanced features.
     • Targeting Cookies: These cookies are used to deliver targeted advertising based on your interests.
8. Children’s Privacy
   • Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
   • We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
    • If you have any questions or concerns about this Privacy Policy, please contact us at: [Contact Information]